WEEKLY
ONE-OFF
Black Market | Helpling | |
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Protection against damage: All our employees are covered by a liability insurance | ||
Best in class quality: All our cleaners are employed and have regular professional trainings | ||
Full flexibility: You can reschedule weekly and fortnightly cleans for free up to 48 h before the clean | ||
Cashless payments: We accept debit or credit cards | ||
Customer service: Support from Monday to Friday from 9 to 5 for all concerns | ||
Tailored to your needs: Book a one-off, weekly or fortnightly clean | ||
Your feedback counts: Provide your feedback for constant quality improvement | ||
Security: Multi-step recruiting process (including police certificate) | ||
Digital experience: Manage your booking with your customer account via the App or online |
Our employees always work to deliver the best results. In the unlikely event of damage, our cooperation with HDI Versicherung ensures you have nothing to worry about.
We only hire the best cleaners. Our selection process includes face-to-face interviews, test cleans and background checks. We train our employees on a regular basis in order to maintain high-quality standards. All of the cleaners you can book on Helpling are directly hired by us.
Our customer service team is happy to support you and offer all the information you need. You can reach out to us via email or phone Monday through Friday 8am to 5pm for questions or concerns. If you are not 100% satisfied, we work to make it right. We are always there for you!