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How it works Pricing Help

How it works

1. Choose your preferred date

Select the preferred date, time, and frequency of your clean

2. Appointment confirmation

We select the cleaner that fits your needs and we'll confirm your appointment

3. Professional clean

We’ll make your home shine with our high-quality cleaning standards

FAQs

What is Helpling?

Helpling is your professional and reliable cleaning company in Switzerland. Unlike many other cleaning services, we hire all of our cleaners ourselves. Our employees are hand-picked and vetted cleaning professionals, that offer high-quality cleaning services for your home. Our easy and convenient booking system allows you to book a cleaner in less than 60 seconds.

How much does a Helpling cleaning cost?

The cleaning service from Helpling can be booked starting from 30.90 CHF per hour. The minimum booking time is 2,5 hours. There are no extra costs and VAT is already included.

I booked online - what happens next?

Right after booking you will receive a confirmation email from us. We select the cleaner that fits your needs and will confirm your cleaning appointment.

What’s included in a clean?

Helpling stands for quality and expertise. Our services include:

Living room, bedroom & children's room

  • Cleaning of all accessible surfaces, drawers, and cupboards external parts
  • Wiping of mirrors and glass surfaces (window cleaning is not included)
  • Floor Cleaning
  • Emptying the trash cans and replacing the trash bags

Bathroom

  • Cleaning of all accessible surfaces, closets, and dressers external parts
  • Wiping of mirrors and glass surfaces (window cleaning is not included)
  • Cleaning of all faucets, sinks, showers/bathtubs, including the splashbacks
  • Cleaning of the floor
  • Emptying the trash cans and replacing the trash bags

Kitchen

  • Putting the dirty dishes in the dishwasher and turning it on
  • Cleaning of all accessible surfaces and tiles, as well as external parts of the stove, cupboards, and refrigerator
  • Floor Cleaning
  • Cleaning of sinks and taps
  • Emptying the trash cans and replacing the trash bags
Do I need to do anything before my cleaner arrives?

Every customer is different and if it’s the cleaner’s first visit to your home, it’s good to give them some guidance. When your cleaner arrives, give them a tour, highlight your priorities, and point out any fragile surfaces or items. Don’t forget to show the cleaner where to find your cleaning products and if you have any preferences or surfaces that need special care, make sure to let your cleaner know.

Which cleaning equipment should I provide?

Please have all the important cleaning supplies at hand: Vacuum cleaner, mop with a bucket, all-purpose cleaner, glass cleaner, lime scale and calcium deposit remover, toilet cleaner, various cloths/sponges.

Do I need to be home for the booking?

We strongly recommend that you are home for the first clean of your booking to show your cleaner around. Many customers choose to give a spare key to their cleaner after the first appointment and schedule the clean while they are at work.

Are the cleaning professionals insured in case of damage?

Our employees always work to deliver the best results. In the unlikely event of damage, our cooperation with Zurich Versicherung ensures you have nothing to worry about. The coverage policy covers damages up to 5.000.000 CHF.

Book your trusted cleaner now